Returns & Exchanges

At DOMA Coffee, we want you to love your brew; if you are not satisfied with your purchase, we offer a 30-day window for returns on equipment and will address quality concerns for roasted beans.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your request to initiate the process.

• 2.
  Prepare Your Package

  For equipment and merchandise, ensure the item is in its original packaging; for coffee quality issues, please provide the roast date and batch code.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Replacement

  Once we receive and inspect your return, we will issue a credit to your original payment method or ship out a fresh replacement bag.